Hôtel de La Cigogne | Hotel in Geneva

| 9.4 (457 Reviews) | 1 Bathroom

Geneva Old Town Hotel | Hôtel de La Cigogne

Hotel in Geneva Old Town, Geneva

Luxury hotel with a health club and a restaurant
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a meeting room, and concierge services are onsite.
Hôtel de La Cigogne offers 50 air-conditioned accommodations with fireplaces and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a health club.

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in An early check-in fee will be charged check-in start time: 3:00 pm; check-in end time: 5 am early check-in subject to availability minimum check-in age: 18

Check-out A late check-out fee will be charged check-out before noon late check-out subject to availability

Payment Policy Fee for continental breakfast: approximately chf 37 for adults and chf 37 for children valet parking fee: chf 49.00 per day pet fee: chf 15 per pet, per day early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome.

Pet Policy Pets allowed for an extra charge of chf 15 per pet, per day restrictions apply; for more information contact the property at the number on the booking confirmation

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

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Reviews

Penn Nov 7, 2025 06:34:13 PM

Summary: Yes.

Mohammed Oct 13, 2025 03:35:53 AM

Summary: Excellent hotel, very convenient location, excellent staff and reception.

candice Sep 15, 2025 04:00:22 AM

Summary: location is amazing, staff were so helpful in every area of the hotel from front desk to house keeping. Rooms are spacious however bathrooms are a little small. Color decor of the room is interesting not my first choice. Great experience

kenneth Sep 9, 2025 08:00:38 AM

Summary: This is an old school/Old World hotel at the gateway to the old town section of Geneva. We booked a junior suite here for four nights in August of 2025 and enjoyed our suite. The furniture appears to be 200-300 years old and supports the Old World charm and ambiance of this hotel. The only real problem we had with this hotel was with the restaurant. We decided to have lunch at the hotel during the time we were there and had a very nice corner table. The food was good, but we had a bottle of white wine that the wait staff kept in a chiller just out of our reach. That meant that they had to do the pouring as I would have to had to get up to actually get my hands on the bottle. This was very inconvenient, and in the end our waiter came over, inspected the wine bottle, which still had a quarter of a bottle left, and decided to take it away despite our protests. This wasn't good and is why they are getting one star for service. The housekeeping on the other hand, was outstanding. They had a sign to hang out when the room was ready for servicing and they came quickly and did good work. Overall, I would recommend this hotel but would warn about the hotel restaurant, as that wasn't a good experience for us.

Bogdan Sep 6, 2025 04:59:47 AM

Summary: I was impressed how well the staff handled the difficult situation in which I needed to relocate to another hotel since the room I booked was not available anymore. One of their team members took us to another (very nice) hotel, paid for the taxi, ensured express checkout and made sure the breakfast was included. Building customer loyalty in unexpected situations is not an easy task, but this team did an amazing job. Will come back for sure.

Roger Aug 31, 2025 08:34:48 PM

Summary: Beautiful rooms. Very friendly and helpful staff. Great walkable location.

John Jul 14, 2025 11:34:07 PM

Summary: close to eveything, able to walk most of the downtown Geneva see all the attractions, many restaurants to choose from

Mohammed Jun 18, 2025 11:34:45 PM

Summary: A disappointing first day at a Usually Reliable Chain As a frequent guest of NH Hotels across Europe, I have come to associate the brand with a certain standard of quality and comfort. It was with this expectation that I booked a superior room at the NH Collection Amsterdam city, and even paying a premium for what I anticipated would be an enhanced experience. Unfortunately, my stay was anything but superior and left me feeling thoroughly let down. From the moment I entered the room, it was clear that the "superior" designation and extra cost did not translate into better amenities. The offerings were basic at best and certainly not what I have come to expect from this tier of room at other NH properties. However, the most significant issue was the noise. It was relentless, permeating the room throughout the day and, most disturbingly, all through the night. Sleep was a luxury I was not afforded. The walls seemed paper-thin, and the central location, while convenient, became a major drawback due to the constant street noise. Compounding the problem was the disruptive behaviour of the housekeeping staff in the mornings. The clamour in the corridor was so excessive it sounded as though they were wrestling with their trolleys. This level of internal noise is simply unacceptable and demonstrates a profound lack of consideration for sleeping guests. This experience has been a considerable stain on my otherwise positive perception of the NH Hotel group.

Natasha Jun 12, 2025 03:17:57 AM

Summary: Fabulous old fashioned hotel with superb service and modern bathrooms. Great location near old town

Haleh Jun 10, 2025 12:16:39 AM

Summary: The hotel was excellent with friendly staff. Very satisfied with everything. The location was great too.

FAQ's

Is this Hôtel de La Cigogne pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hôtel de La Cigogne have a swimming pool?

No, this Hôtel de La Cigogne does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hôtel de La Cigogne?

Best-rates for the Hôtel de La Cigogne starts from $588 per night with includes Bar, Guest Services, Laundry, TV, Bedding/Linens, Child Friendly, Internet, Parking, Fireplace/Heating, Toiletries, Air Conditioner, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Business Services, Restaurant, Breakfast, Accessibility, Wellness Facilities with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Hôtel de La Cigogne a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hôtel de La Cigogne wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hôtel de La Cigogne is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hôtel de La Cigogne?

Based on the information reported by the owner or manager, the Hôtel de La Cigogne indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hôtel de La Cigogne?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hôtel de La Cigogne are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $588